Household

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Ice Maker Not Making Ice

• There is a line of Whirlpool refrigerators that have a design defect in their ice makers.  These refrigerators may be labeled as other brands (like  Amana, Kenmore, Kitchen Aid, Galaxy, Inglis, MayTag, Roper, and Admiral), but basically, it’s the type of refrigerator with the ice bin on the door as shown in Figure 1 and 2 below.

Figure 1 - Refrigerators with Problematic Icemaker

These instructions are geared towards step by step instructions of the type of refrigerator with the Ice Bin on the door as shown in Figure 2 below.  These instruction will likely work with other ice makers having the same problem (stops making ice), though the instructions may not be step by step as illustrated, but the instructions will more than likely get you through the repair process just as successfully (if not, let me know and I’ll refund your payment).

For example, these instructions have worked on a 2003 Kitchen Aid Refrigerator Model # KSRG27FKWH04. 

Figure 2 - Whirlpool Conquest Refrigerator with Ice Bin on the Door

You should be able to find the model number of your refrigerator just inside the door (towards the top on the right-hand side). 

Figure 3 - Locating the Model Number

For example, if you have a Kenmore refrigerator, if your model number starts with a 106, 110, 562, 665, or 198, then your refrigerator was made by Whirlpool.  There may be other model numbers that start with different numbers on refrigerators made Whirlpool, but most likely, if it has the ice bin on the door, it's a Whirlpool.

The only tools needed for the repair of your ice maker are as shown in Figure 4.

Figure 4 - Tools for Ice Maker Repair

From left to right in Figure 4, the only tools needed for the repair of your ice maker are a 1/4" socket (doesn't have to be like the one shown, but can be something like a nut driver), a phillips screwdriver, and while not necessary, you may find it helpful to have a screwdriver.

Depending upon your issue, you will most likely need to purchase a part.  Within the instructions, I will show you how to order your part (based on your model number of your refrigerator).  The part is typically about $70.  Keep this in mind as you figure your total cost to fix your refrigerator.  You should be able to save yourself over $150 for the repair (and have the satisfaction of fixing it yourself).   To repair this issue with the ice maker was quoted by our local Sears repair department to cost $230.  You should be able to do it for under $90.

Time For Repair:
Mechanically Inclined - 15 minutes
First Timer - 45 minutes

This is a low challenge repair...anyone with the ability to use the tools shown in Figure 4 and with the instructions should be able to repair their ice maker.

Cost to do it yourself (if you already have the tools):  About $89.99 ($70 for the part + $19.99 for the instructions).

Cost to Repair by Repairman:  $230 as quoted by Sears Repair.

Savings: $140.01
 

What People are Saying about this Repair:

Ice Maker Repair - What this web site is all about...

Duane,
WOW!!! Just wanted to say thanks! Our ice-maker stopped working this past weekend and my family learned real quick how much we need ice!
So after surfing the internet about the problem, I ran across your repair instructions. And just like everyone else, I was hesitant to pay for repair instructions when I wasn't even sure of the problem. But after seeing my exact refrigerator on your site and reading your ad, I thought what the hek, I'll give it a try before I call the repair man. So on the way home from work, I stopped by a Sears Parts store and purchased the Module/Motor assembly for $77. I know this was a little more expensive than your site, but I didn't want to wait on shipping. Now I'm not much of a handyman and the tools you said I needed are pretty much the extent of my entire tool collection. But from start to finish, it took me about 25 minutes to complete the job! It would of been much quicker but I couldn't disconnect the dang wire harness! I thought I was going to break it or pull the wires out. But finally I got the wire harness to separate. That was the only small problem I encountered. The rest was cake. I did the repair right before bed so I didn't get to hear the first batch of ice drop, but it was great to wake up this morning and look in our fridge and find a full bucket of ice!! Just wanted to say thanks! Your clear and precise instructions really saved me some cash.

Thanks again!
Gib. - gilbert.m.perez@NOSPAMnasa.gov (remove NOSPAM for valid email address)
 

Save A Service Call and the cost...
My Kenmore side by side stopped making ice. I called the Sears Tech line and was only able to make an appointment for a repair visit, $74.00 just to show up, any work on the appliance or parts was extra. I searched the Internet at length for possible how-to repair sites and was fortunate to find yours. I purchased your on-line troubleshooting guide and used it to diagnose the problem. I ordered the repair part from your company and it arrived a short two or three days later. I installed the part and now I have ice. Thank you so much for your service. I only wish there were more out there like yours.

Jim McCarthy - jimmccarthy1338@NOSPAMsbcglobal.net  (remove NOSPAM for valid email address)
 

When Someone Locally Ordered a part for their Ice Maker Repair...
Dear Mr. Harrison,

Thank you so much for your excellent customer service and website! I was so surprised and thankful that because we live in the same town you personally delivered the part to me! In this day of computers an online ordering that is a rare thing. In addition to your clear concise details regarding the repair. As I explained to you I had the ice maker out of my freezer in literally 5 minutes and taken apart in another 5. As soon as you delievered the part to me I had it exchanged and back in the freezer within 10 minutes. Within a few hours the first ice cube hit the catcher! Thank you very much!
What a great website and what excellent service! I would highly recommend your website to everyone. Thank you again.

Sincerely,

Timothy J. Finn - tfinnpa@NOSPAMgmail.com (remove NOSPAM for valid email address)

I personally delivered Tim's part order to him within 24 hours of him placing the order since he lived just minutes away from me.  Tim was surprised to see the actual person responsible for this web site to be delivering his part.  He had told me that his father-in-law in Virginia told him about the web site www.AnyoneCanFixIt.com and that one of his coworkers had used the site.  Word of mouth is the best type of referral.  ~Duane Harrison
 

Savings Calculated on the Ice Maker Repair...
Duane,
I received the motor assembly today and installed it quickly with no issues.  I just heard the ice clunking a few minutes ago which was music to my ears.  I was about to pay someone $275 to come and fix the ice maker.

Thank you very much for saving me $193.51.

Regards,
Osama Elsafadi - osama@NOSPAMsafadi.com (remove NOSPAM for valid email address)

 

Ice Maker Repair...
Duane,
Ordered the part from you and received it in timely fashion - thank you.  Installed the part and had ice in no time. We can't thank you enough for your help, which came at a much more reasonable price than any service company.

Thanks again,
Todd & Kathy Savenko - tsavenko@NOSPAMinsight.rr.com (remove NOSPAM for valid email address)
 

Ice Maker Repair - Why wait? Do it yourself now...
Hi,
My ice maker had not been working for almost three months when we finally decided to call around. One guy seemed like he didn’t want the job (four weeks went by since I had called him), and we couldn’t afford a service call, part, and labor fees. Somehow I came across your site, and thought, well, there’s nothing to lose. So I took the ice maker apart this past Sunday night (I finally had time to mess with it), and ordered the part from a local appliance store. The hardest part about taking the ice maker apart was trying to separate the wiring harness! Anyway, I took apart the motor assembly, and sure enough, that white plastic gear was cracked. It only took the appliance store about a day to get the part in (the part was a little pricier than you quoted, about $90 w/ tax). The guy there told me that someone else had called that day about the same problem that I had! So I started reassembling everything about 9pm that night. It took about 20- 30 minutes to get everything put together and back in the freezer (I was on the phone while doing it). Just to make sure it worked, I emptied the ice bucket of the bag of ice we bought. With fingers crossed, I went to bed. When I left for work the next morning (6am), I took a peek in the freezer. I cannot tell you how happy I was- we had ice!!

I just want to thank you (as does my husband) for the information that you made available- the illustrations, the step-by-step instructions, even the likely problem and part number for it! Your “booklet” was very thorough and easy to follow. The entire repair was very easy to do, and took a minimal amount of time. I probably would’ve paid double by hiring someone to do this very simple repair! I just wish I had found your site three months ago!

Thanks again!

Selina Gonzales - SGonzales@NOSPAMCECCO.com

Note - If Selina could have waited for the delivery of the part (worst case, about 3 days via USPS first class), she could have saved another $30 by ordering the part from this web site, but sometimes you get so excited to get the job done, you just want to get the part and complete the job...either way, you're saving lots of money!
 

Another Satisfied Customer...
Received the motor assembly and installed. The ice maker is doing its 'clunking', what a great sound! Your instructions worked like a charm and you have another satisfied customer Duane. Thanks and have a good day!!

John Murphy - jrm59@NOSPAMhouston.rr.com

ICEMAKER REPAIR WORKED!
Duane,
I have to say I was a little skeptical about buying your icemaker repair guide, however when I saw the exact picture of my refrigerator on your website I said, "What the heck, its $20.00 and he is guaranteeing that it will work." I did have to end up replacing the module.... I just heard the first set ice cubes drop.... music to the ears.

Thanks for your help.

Jon - jonp0515@NOSPAMyahoo.com  (remove NOSPAM for a valid email address)
 

Helping Fix Ice Makers in Canada too!
Thanks for the Ice Maker fix. I was one of the lucky 5% that did not have to get past Figure 1. The $23 CDN was well worth the saving difference from a $90 call out from the service guy. I'm sure future repairs will be necessary on this unit and now I have the complete fix required by the other 95% needing repairs.

Peter - peterdoucet@NOSPAMshaw.ca
 

Ice Maker Repair
Thanks for the help. I had a broken tab on the gear shaft and noticed it a week ago, but the gear was in place and so I felt it still should work. I went through the debug sheet found in the refrigerator grill 3 times and could not find a problem. I could not get it to work because I removed the gear early on and did not know what position it should be in. When I saw your fix, I went to a nearby (20 miles) parts supplier and bought the assembly. The parts man knew exactly what I was talking about when I said that all that was broke was a 20 cent plastic part. He sold me his standard lifetime guarantee for $7.00 and said he would likely see me again in 3 - 4 years.

Your website is great and easy for me to follow. I left you feedback.

Thanks
Texas_Ben

 

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$19.99 for the Repair Instructions for the Ice Maker
(Guaranteed to help you easily fix your ice maker, with detailed step-by-step illustrated pictures, or your money back!)

NOTE:
Your login and password will be immediately sent to the email address that is registered with your PayPal account.  If this is not the proper email address you want the login and password sent to, please send a note with the proper email address, however, there will be a delay as the email will have to be manually processed.  If you want to avoid any delay, make sure your PayPal email address is correct.

MAKE SURE YOUR EMAIL IS CURRENT AND CORRECT IN PAYPAL TO AVOID DELAY ON DELIVERY OF YOUR LOGIN AND PASSWORD. 

If you realize that it was not current when you confirmed your PayPal contribution, please send me an email (dharrison@AnyoneCanFixIt.com)
 

NOTE:  Microsoft's Outlook Express is sometimes set not to allow viewing of attachments due to security issues (this may have been set automatically without your knowledge by Microsoft).  If you are unable to read the attachment that is automatically sent to you once you donate via PayPal (or you do not see an email reply within 10 minutes), try this:  In Outlook Express click Tools, Options, Security and uncheck the box by "Do not allow attachments to be saved or opened that could potentially be a virus".  You may re-enable this once you have the chance to get your login and password from the email attachment that is sent.

If you have a yahoo.com email address, make sure to check your spam folder...seems like yahoo.com likes to stick my emails in there.

Or, if you don't use PayPal, then your payment can be sent to:  

Absolute Technologies, Inc.
Attention: Ice Maker Repair
PO Box 601
Holly Springs, NC 27540

Please include your email address so that your access can be emailed to you.

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Link for Access for Ice Maker Repair

If you have already paid for your access, here is the link to access the repair instructions (you must have the username and password that was set up for you...you should  have gotten this in an email upon receipt of payment):

www.anyonecanfixit.com/ice_maker/
 

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Refrigerator Not Cold, but the Freezer is still Cold

• There is a line of Maytag and Whirlpool refrigerators that have a problem that develops quite frequently in their French Door type of refrigerator freezer.  The problem is that the refrigerator will all of a sudden stop cooling and become warm (like 55^o  degrees or warmer), however the freezer section will still be cold.  These refrigerators may be labeled as other brands (like  Amana, Kenmore, Kitchen Aid, Galaxy, Inglis, MayTag, Roper, and Admiral), but basically, it’s the type of refrigerator with the French doors  on top and the freezer drawer on the bottom.  While this problem may appear on other type of refrigerators, these instructions will take you step by step through the repair process, with plenty of pictures and explanations.  Other refrigerators may be repaired in a similar fashion and you will find these instructions useful, however these instructions will be step by step with detailed pictures and explanations on the French door configuration as shown in the figure below.

Figure 5 - Problematic Maytag French Door Refrigerator Freezer with
Typical Problem:  Fridge Warm, Freezer Cold

This particular Maytag refrigerator model number is MDF2561HES and was made in 2005.  Your model number, though, may differ if you have the same type of refrigerator with other options (other model numbers may have options such as a water dispenser, etc.) and you will find that these instructions will apply to the other model numbers.  If you get these instructions and then find your refrigerator is nothing like the instructions, let us know so that we may make things right for you.

These instructions will work if your refrigerator is warm but the freezer is still keeping cold.  If you are having this condition and when you open the bottom freezer drawer and then hold the button in, as shown in the figure below, then you would normally hear a hum of a fan INSIDE the freezer compartment when you push this button in (note, you may hear a fan from the back of the unit...that is fine, but if you don't hear the hum of a fan within the freezer compartment, then there is a problem).

Figure 6 - Push Freezer Drawer Button In to Listen for Hum/Whirl of a Fan within the Freezer Compartment
 

If you are not hearing the hum/whirl of a fan inside the freezer compartment when you hold in this button, then these instructions are for you!  If you hear a fan in the back on the outside of the refrigerator, that is fine...but without a humming sound from within the freezer compartment, then you need this fix (there are two fans on this refrigerator...one that is outside and can be heard easily from the back of the refrigerator, and another inside the refrigerator/freezer section).  You might also note frozen condensation on the bottom back panel of your freezer if you remove the bottom drawer and look at the very back bottom.

These instructions are available for $19.99.  The cost for this repair by a local appliance repair service would likely be a minimum of $280 dollars...more likely $350 or more.  With these instructions and a part for about $35 (and we'll tell you where you can go locally to get the part for same day repairs or order via the internet), you will be back with a cool refrigerator for a total cost of about $50 and the pride of fixing it yourself...saving yourself approximately $300!  If you can't fix your refrigerator with these instructions, let us know (you fix it or your money back...guaranteed).

Here are the only tools you will need for this repair:

Figure 7- Tools Needed for Warm Fridge Repair

1. Screwdriver                

2. Needle Nose Pliers   

3. Socket wrench 1/4"   

The only other part you will need is a part that you may get from your local appliance parts store (or order via the internet if you don't have a local appliance parts store).  Within the instructions you will be directed how to get this part, either locally or by ordering on the internet.  This part should cost about $35.

Time For Repair:
Mechanically Inclined - 20 minutes
First Timer - 60 minutes

This is a low challenge repair...anyone with the ability to use the tools shown in Figure 7 and with the instructions should be able to repair their refrigerator.

Cost to do it yourself (if you already have the tools):  About $54.99 ($35 for the part + $19.99 for the instructions).

Cost to Repair by Repairman:  $280

Savings: $225.01

 

Click on one of the icons below to purchase these instructions (Pay using PayPal or Google Checkout or either will take major credit cards):

$19.99 for the Repair Instructions for the Warm Refrigerator Problem
(Guaranteed to help you easily fix your refrigerator, with detailed step-by-step illustrated pictures, or your money back!)

NOTE:
Your login and password will be immediately sent to the email address that is registered with your PayPal account.  If this is not the proper email address you want the login and password sent to, please send a note with the proper email address, however, there will be a delay as the email will have to be manually processed.  If you want to avoid any delay, make sure your PayPal email address is correct.

MAKE SURE YOUR EMAIL IS CURRENT AND CORRECT IN PAYPAL TO AVOID DELAY ON DELIVERY OF YOUR LOGIN AND PASSWORD. 

If you realize that it was not current when you confirmed your PayPal contribution, please send me an email (dharrison@AnyoneCanFixIt.com)
 

NOTE:  Microsoft's Outlook Express is sometimes set not to allow viewing of attachments due to security issues (this may have been set automatically without your knowledge by Microsoft).  If you are unable to read the attachment that is automatically sent to you once you donate via PayPal (or you do not see an email reply within 10 minutes), try this:  In Outlook Express click Tools, Options, Security and uncheck the box by "Do not allow attachments to be saved or opened that could potentially be a virus".  You may re-enable this once you have the chance to get your login and password from the email attachment that is sent.

If you have a yahoo.com email address, make sure to check your spam folder...seems like yahoo.com likes to stick my emails in there.

Or, if you don't use PayPal, then your payment can be sent to:  

Absolute Technologies, Inc.
Attention: Warm Refrigerator Repair
PO Box 601
Holly Springs, NC 27540

Please include your email address so that your access can be emailed to you.

What People are Saying about this Warm Refrigerator Repair:

Feedback on the Warm Refrigerator Repair....

Hello-
Just wanted to let you know that our refrigerator repair was successful! I was able to find the part at a parts dealer store so that I didn't have to order it. My husband picked it up on the way home from work yesterday. We got started on the repair as soon as he got home. It took us almost an hour to do (husband is a former remodeler, so he's handy, but not familiar with working with fridge parts). I read the instructions to him (and held the flashlight). The instructions were very clear with the right amount of detail. The pictures were a great help! We were very pleased with our success, especially since the total cost (instructions + part with tax) was $51.96! Many thanks for providing us a low-cost, prompt repair opportunity.

-Karen Wyscarver

P.S. We have only been using our new Maytag fridge for a little more than 20 months when this happened.
 

Warm Refrigerator Repair....Mike's wife found this web site on a Google search; Mike got the instructions and fixed it all within the same day...

Duane,
Spoke to you this morning about my Maytag MFD2560HES. I was able to purchase a new motor for $37.00 less than one mile from my house. This was the easiest fix ever. Thanks very much. Will recommend this site to all friends.

Mike Telesca - Mike7Marg@NOSPAMaol.com (remove NOSPAM for a valid email address)
 

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Link for Access for Warm Refrigerator Repair

If you have already paid for your access, here is the link to access the repair instructions (you must have the username and password that was set up for you...you should have gotten this in an email upon receipt of payment):

www.anyonecanfixit.com/warm_frig/

 

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